Hannah Forbes
Indianapolis,IN
Summary
Dynamic Sales Associate with TJX Companies, recognized for maximizing sales through exceptional customer service and effective teamwork. Proven ability to enhance store presentation and manage inventory efficiently. Skilled in problem-solving and cash handling, fostering strong customer relationships to drive repeat business and achieve sales goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
TJX Companies
04.2022 - Current
- Maximized sales through effective customer engagement and product knowledge
- Assisted in maintaining store presentation and inventory management
- Collaborated with team members to ensure optimal stock levels
- Trained new associates on company policies and sales techniques
- Implemented promotional displays to enhance customer attraction
- Monitored sales trends to identify opportunities for improvement
- Provided exceptional customer service to foster repeat business
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Whiteland Community High School
Whiteland, IN05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Timeline
Sales Associate
TJX Companies
04.2022 - Current
High School Diploma -
Whiteland Community High School