Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Fossen

Delaware,OH

Summary

Hardworking and highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven approach with a passion for growth and efficiency, always striving to meet company needs and increase service value.

Overview

5
5
years of professional experience

Work History

Cashier

Meijer
05.2024 - Current
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Built and maintained positive working relationships with co-workers
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner

Pharmacy Technician

Walgreens
02.2022 - 01.2023
  • Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries
  • Processed insurance claims and payments for medications
  • Resolved customer complaints quickly and efficiently while maintaining a good rapport with all customers
  • Resolved customer service issues promptly
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Service Associate

Kohl's
08.2019 - 11.2020
  • Handled customer complaints efficiently and effectively, providing resolution in a timely manner
  • Assisted with training new employees on customer service protocol and store policies
  • Demonstrated ability to deliver excellent customer service and develop strong relationships with customers
  • Exceeded sales goals by up-selling additional products or services to customers

Education

San Joaquin Valley College
Modesto, CA
05.2022

Skills

  • Customer Service
  • Time management abilities
  • Teamwork and Collaboration
  • Multitasking Skills
  • Organizational Skills
  • Adaptability
  • Problem-solving abilities
  • Typing

Timeline

Cashier

Meijer
05.2024 - Current

Pharmacy Technician

Walgreens
02.2022 - 01.2023

Service Associate

Kohl's
08.2019 - 11.2020

San Joaquin Valley College

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Hannah Fossen