Hannah Frank
Janesville,WI
Summary
Energetic and dependable professional with strong customer service experience in retail and fast paced environments. Skilled at communicating clearly, multitasking under pressure, and creating positive guest experiences. Brings a strong work ethic, ability to handle high volume situations, and a team oriented mindset developed through retail sales, commercial job sites, and officiating youth softball.
Overview
5
5
years of professional experience
Work History
Sales Associate
Lloyd’s True Value
Janesville, WI
05.2025 - Current
- Provide friendly, efficient customer service by assisting shoppers, answering questions, and directing them to the correct products throughout the store.
- Design and set up eye catching end cap displays to promote seasonal items, sales, and featured products, helping drive in store sales.
- Help manage and create content for the store’s Facebook page, promoting sales, events, and new inventory to increase community engagement.
- Operate the POS system to process transactions accurately, including cash handling, returns, and propane tank exchanges/fills.
Umpire
Janesville Youth Baseball and Softball
Janesville, WI
06.2022 - Current
- Officiated youth softball games from both behind home plate and in field positions, enforcing rules accurately to ensure fair and safe competition.
- Made consistent, confident calls on balls and strikes, outs, safe plays, and tag plays under pressure.
- Maintained control of games by communicating clearly with players and coaches while handling disputes professionally.
- Demonstrated strong knowledge of softball rules, positioning, and mechanics to support smooth and efficient game flow.
Studio Assistant
Maddie Strong Studios
Milton, WI
01.2021 - Current
- Assisted in coordinating studio events and managing classes for clients.
- Supported creative team in organizing materials and resources for various projects.
- Maintained inventory of studio supplies, ensuring availability for new clients.
- Communicated the various steps of different projects to clients of all ages.
Solar Panel Installer
Westphal & Company
Orfordville, WI
06.2023 - 08.2023
- Installed and routed wiring for large-scale commercial solar panel systems in expansive outdoor field environments.
- Safely lifted, transported, and managed heavy wire rolls (up to 75 lbs and 4 feet in diameter) while maintaining productivity in high-heat summer conditions.
- Assisted in organizing, securing, and running long-distance wiring across multiple panel arrays to support efficient system connectivity.
- Collaborated with installation crews to complete commercial solar projects on schedule while strictly following job site safety protocols.
Education
Education
University of Wisconsin, Whitewater
Whitewater, WIRipon College
Ripon, WISkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Upselling products
- Running social media
- Listening skills
- Cash handling accuracy
- Client service
- POS system operation
Timeline
Sales Associate
Lloyd’s True Value
05.2025 - Current
Solar Panel Installer
Westphal & Company
06.2023 - 08.2023
Umpire
Janesville Youth Baseball and Softball
06.2022 - Current
Studio Assistant
Maddie Strong Studios
01.2021 - Current
Education
University of Wisconsin, Whitewater
Ripon College