Summary
Overview
Work History
Education
Skills
References
Timeline
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Hannah Gable

Collegeville,Pennsylvania

Summary

Self-motivated Guest Service Advocate highly experienced in guest services. Pleasant personality coupled with talents in customer relations and problem-solving. Outgoing, team player when greeting and communicating with others to maintain positive atmosphere. Willing and eagar to learn new things.

Overview

3
3
years of professional experience

Work History

Guest Service Advocate

Target
Phoenixville, PA
06.2021 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

Bachelor of Science - Sports Medicine And Athletic Training

West Chester University of Pennsylvania
West Chester, PA

Skills

  • Customer Service
  • Financial Transactions
  • Service Recovery
  • Detail Oriented
  • Field Phone Calls

References

References available upon request.

Timeline

Guest Service Advocate

Target
06.2021 - Current

Bachelor of Science - Sports Medicine And Athletic Training

West Chester University of Pennsylvania

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Hannah Gable