Hannah Galvan
Medical Receptionist
Oregon,IL
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Successful career comprising of both independent and group work. Natural organizational skills with detail-oriented focus.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
In Home Medical Group, LLC
Rockford, IL
04.2019 - Current
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed to appropriate personnel.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Enhanced office productivity by handling high volume of callers per day.
- Maintain a clean and friendly work environment
- Keep track of persons entering and exiting the building
- Adhered to strict HIPAA guidelines to protect patient privacy.
Dental Assistant
Midwest Dental
Rochelle, IL
09.2021 - 03.2022
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Used DentalVision software to document and maintain patient information and health background.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
CNA
GrapeTree Medical Staffing
Rockford, IL
12.2017 - 01.2020
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Clinic Float
Swedish American Hospital
Rockford , IL
10.2018 - 04.2019
- Prepared examination rooms at start of shift and executed quick turnovers between appointments.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Protected patients by following strict HIPAA protection requirements and internal data security procedures.
- Assisted with documenting clinic activities and updated medical records.
- Helped front desk staff register and process patients.
- Collected specimens, delivered to lab and brought results back to clinical team.
Education
High School Diploma -
Rochelle Township Highschool
Rochelle, IL 08.2015 - 12.2015
No Degree - Basic Nursing Assistant/Associates in Science
Kishwaukee College
Malta, ILNo Degree -
Rasmussen College
Rockford, ILSkills
EMR / EHR
Timeline
Dental Assistant
Midwest Dental
09.2021 - 03.2022
Medical Receptionist
In Home Medical Group, LLC
04.2019 - Current
Clinic Float
Swedish American Hospital
10.2018 - 04.2019
CNA
GrapeTree Medical Staffing
12.2017 - 01.2020
High School Diploma -
Rochelle Township Highschool
08.2015 - 12.2015
No Degree - Basic Nursing Assistant/Associates in Science
Kishwaukee College
No Degree -
Rasmussen College
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