Hannah Goldman
Hampshire,TN
Summary
Hardworking employee with a strong commitment to gaining comprehensive expertise in the field of sales. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Veterinary Assistant
Banfield Pet Hospital
09.2021 - 05.2023
- Achieved and consistently exceeded sales targets for Wellness Plans, showcasing strong sales acumen.
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Client Service Representative
Banfield Pet Hospital
04.2021 - 09.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Maintained and managed customer files and databases.
Cashier
Whole Food Market
01.2021 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Neuroscience
University of Colorado At Boulder
Boulder, CO05.2023
Skills
- Sales Quota Achievement
- Sales and Upselling
- Client Education
- Operational Efficiency
- Fiscal Management
- File and Records Management
- Lab Operations
Timeline
Veterinary Assistant
Banfield Pet Hospital
09.2021 - 05.2023
Client Service Representative
Banfield Pet Hospital
04.2021 - 09.2021
Cashier
Whole Food Market
01.2021 - 04.2021
Bachelor of Arts - Neuroscience
University of Colorado At Boulder
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