Summary
Overview
Work History
Education
Skills
Leadership
Timeline
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Hannah Grace Walker

San Antonio,United States

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Hostess

Lupe Tortilla
12.2023 - 03.2024
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Front Desk/ Key Holder

Core Athletic Club
09.2024 - Current
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

Sales Associate

Island Sports
06.2020 - 01.2024
  • Spring break and Summers
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Hostess

Lupe Tortilla
01.2021 - 02.2022
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Stocker and Dressing Rooms

Third Coast
01.2019 - 01.2020
  • Spring Break and Summers
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

Lifeguard

A Beautiful Pools
04.2019 - 09.2019
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.

Education

Bachelor of Science - Nursing

University of Texas At San Antonio
San Antonio
05-2027

High School Diploma -

Klein Cain High School
Spring, TX
05-2022

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Detail-oriented
  • Interactive communication skills
  • Payment processing
  • Safe food handling
  • Front-of-house display creation

Leadership

  • I am the Accountability Director currently for my sorority Alpha Sigma Alpha. I was also the Director of Finance for my Sorority.
  • I was a helper with Synergy Dance Company helping other dancers with the dances and helping to organize events.
  • I am a key holder at Core athletic club

Timeline

Front Desk/ Key Holder

Core Athletic Club
09.2024 - Current

Hostess

Lupe Tortilla
12.2023 - 03.2024

Hostess

Lupe Tortilla
01.2021 - 02.2022

Sales Associate

Island Sports
06.2020 - 01.2024

Lifeguard

A Beautiful Pools
04.2019 - 09.2019

Stocker and Dressing Rooms

Third Coast
01.2019 - 01.2020

Bachelor of Science - Nursing

University of Texas At San Antonio

High School Diploma -

Klein Cain High School

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Hannah Grace Walker