Hannah Guerrero
Porterville,CA
Summary
Driven and customer-focused professional with a proven track record at Dollar Tree Stores, adept at handling cash transactions with high accuracy and resolving conflicts effectively. Leveraged expertise in customer service and cash handling to enhance customer satisfaction and loyalty. Demonstrated exceptional work ethic, reliability, and professionalism, consistently exceeding business needs through flexibility and dedication.
Overview
6
6
years of professional experience
Work History
Cashier
Dollar Tree Stores
Porterville, CA
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Esthetician
Self Employed
Porterville, CA
03.2020 - 11.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Fostered friendly, warm, and exceptional customer experience.
Cashier
Dollar Tree Stores
Visalia, CA
10.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Dollar Tree Stores
Porterville, CA
10.2018 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Licensed Esthetician - Esthetics
Milan Institute
Bakersfield, CA03.2020
Graduate Certificate - Highschool
Summit Charter Collegiate Academy
Porterville, CA06.2016
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Reliability and punctuality
- Professionalism and Courtesy
- Conflict Resolution
Timeline
Cashier
Dollar Tree Stores
11.2023 - Current
Esthetician
Self Employed
03.2020 - 11.2023
Cashier
Dollar Tree Stores
10.2019 - 03.2020
Cashier
Dollar Tree Stores
10.2018 - 10.2019
Licensed Esthetician - Esthetics
Milan Institute
Graduate Certificate - Highschool
Summit Charter Collegiate Academy