Hannah Gutierrez
Santa Barbara,CA
Summary
Proven track record in enhancing customer satisfaction and loyalty at Marshalls, adept in customer service and organizational abilities. Demonstrated excellence in handling transactions with high accuracy and efficiently resolving customer issues. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
7
7
years of professional experience
Work History
Cashier
Marshalls
07.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Volunteer
Unity Shoppe
06.2017 - 06.2019
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
San Marcos Senior High School
Santa Barbara, CA06.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Organizational abilities
- Refunds and exchanges
- Merchandise Restocking
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Marshalls
07.2022 - Current
Volunteer
Unity Shoppe
06.2017 - 06.2019
High School Diploma -
San Marcos Senior High School
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