Hannah Heffernan
Sykesville,MD
Summary
Driven and resourceful individual with knack for strategic thinking and effective communication. Possesses solid understanding of business operations and financial management, including budget analysis and project coordination. Capable of leveraging these skills to optimize processes and drive organizational success.
Overview
4
4
years of professional experience
Work History
Server
Rita's
03.2022 - Current
- Grades 9, 10, 11
- 8 Hrs/Week
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Trained new staff on menu items, service protocols, and company standards.
- Maintained cleanliness and organization of dining area to comply with health standards.
Server
Nora's Grill and Bistro
08.2024 - 08.2025
- Grade 12
- 10 Hrs/Week
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
Highschool Intern
Westminster City Recreation and Parks
09.2024 - 01.2025
- Grade 12
- 9 Hrs/Week
- Total Hours: 45
- Assisted in organizing recreational programs and events for community engagement.
Education
High School Diploma - Grade 12th
Century High School
Sykesville, MD05-2025
Business Management
James Madison University
Harrisonburg05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Customer service
- Relationship management
- Task prioritization
Extracurricular Activities
- Century Tennis Team: Grade 10, 8 Hrs/Week, Total Hours: 101
- Wrestling Team Manager: Grade 10, 10 Hrs/Week, Total Hours: 100
Take stats, clean, and overall manage the team.
- Century Track Team Grade 9, 10 8 Hrs/Week, Total Hours: 100
- Century Volleyball Team Grade 9, 10, 11 8 Hrs/Week, Total Hours: 100
Timeline
Highschool Intern
Westminster City Recreation and Parks
09.2024 - 01.2025
Server
Nora's Grill and Bistro
08.2024 - 08.2025
Server
Rita's
03.2022 - Current
High School Diploma - Grade 12th
Century High School
Business Management
James Madison University
Awards
- Honor roll, Grades 9, 10, 11, 12
Leadership
- Century Varsity Volleyball Team Captain
- FCA Club Volleyball Team Captain
- FCA Club Leader
- Sources of Strength Club Leader