Hannah Hentgen
Shelby Township
Summary
Motivated leader with superior operational skills while working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Looking to bring a experienced managerial mindset to an innovative company.
Overview
6
6
years of professional experience
Work History
Assistant Studio Manager
Orangetheory Fitness
04.2024 - Current
- Facilitated communication between staff members, fostering a harmonious work atmosphere and promoting teamwork.
- Maintained accurate financial records by processing transactions promptly and reconciling accounts regularly.
- Contributed to increased client satisfaction by addressing concerns promptly and maintaining a clean, welcoming environment.
- Managed inventory and supplies, keeping track of stock levels to avoid shortages or overstocking.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Product Operations Lead
Lululemon
03.2022 - 09.2023
- Organized operational activities for clients and handled day-to-day issues
- Supervised production efforts and completed various quality control procedures
- Built strong operational teams to meet process and production demands
- Engaged employees to create safe, energetic work environment through feedback and recognition
Lead Environmental Specialist
Erg Environmental Services
09.2021 - 02.2022
- Performed basic calculations and computer data entry
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Demonstrated leadership by making improvements to work processes and helping to train others
- Relationship development
- Problem resolution
- Team building
- Planning and coordination
- Organization
- Employee scheduling
- Team building and motivation
- Supervision and training
Area Manager
Amazon Robotics
02.2021 - 09.2021
- Revitalized underperforming teams and transformed profitability and productivity through targeted training
- Inspected production, quality control and maintenance reports to detect and address production problems
- Streamlined operational efficiencies by successfully developing top talent associates to deliver top productivity
- Promoted positive employee experiences by promptly resolving conflicts
- Supervised 80+ employees, while ensuring employee safety and optimal productivity
- Implemented training initiatives to coach staff on best practices and protocols for enhanced metrics while maintaining the best quality in the department
- Supervised business functions, while using continuous improvement idea's to run more efficiently under a cost center
Student Assistant Coach
Michigan State University Athletics
09.2019 - 03.2020
- Communicated effectively with coaches and fellow athletes, including organizing meetings
- Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety
- Maximized athlete performance by overseeing targeted physical conditioning programs
- Adhered strictly to rules and regulations of activities department and district
Education
Bachelor of Arts - Interdisciplinary Studies
Michigan State University
East Lansing, MI05.2020
Bachelor of Arts - Sociology
Michigan State University
East Lansing, MI05.2020
Skills
- Relationship development
- Problem resolution
- Team building
- Planning and coordination
- Organization
- Team building and motivation
- Supervision and training
Accomplishments
- 4 year student athlete on Michigan State University D1 Rowing Team
- Safety champion at Amazon during the second quarter.
- 1 year student assistant coach for Michigan State University Rowing Team.
- Team Captain of Michigan State Rowing Team.
- Big Ten Freshman of the year nominee.
Timeline
Assistant Studio Manager
Orangetheory Fitness
04.2024 - Current
Product Operations Lead
Lululemon
03.2022 - 09.2023
Lead Environmental Specialist
Erg Environmental Services
09.2021 - 02.2022
Area Manager
Amazon Robotics
02.2021 - 09.2021
Student Assistant Coach
Michigan State University Athletics
09.2019 - 03.2020
Bachelor of Arts - Sociology
Michigan State University
Bachelor of Arts - Interdisciplinary Studies
Michigan State University
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