Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Hoberman

Malibu,CA

Summary

Dynamic sales associate with a proven track record at Sunroom, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in maintaining store visual appeal, consistently fostering a welcoming environment that encourages repeat business.

Overview

4
4
years of professional experience

Work History

Sales Associate

Sunroom
05.2024 - 08.2024
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

All Things Bell
09.2021 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Social Media Marketing Intern

Jakks Pacific Inc
08.2022 - 10.2022
  • Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
  • Increased brand visibility by crafting and implementing creative social media campaigns.
  • Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
  • Designed and presented social media campaign ideas.

Barista

The Real Coconut
06.2020 - 12.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.

Education

Bachelor of Arts - Music/Songwriting

New York University
New York, NY
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building

Timeline

Sales Associate

Sunroom
05.2024 - 08.2024

Social Media Marketing Intern

Jakks Pacific Inc
08.2022 - 10.2022

Sales Associate

All Things Bell
09.2021 - 11.2022

Barista

The Real Coconut
06.2020 - 12.2020

Bachelor of Arts - Music/Songwriting

New York University

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