Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Keiss

Manchester,TN

Summary

Dynamic and adaptive professional with a proven track record in customer service and logistical efficiency, notably at Ascend Federal Credit Union. Excelled in prioritization and dependability, enhancing operational flow and customer satisfaction. Demonstrated exceptional observation skills and a bubbly personality, ensuring a positive environment and streamlined processes.

Overview

4
4
years of professional experience

Work History

Rural Mail Carrier

United States Post Office
11.2023 - Current

Case unsorted mail into numerical order from the first mailbox to the last mailbox, pull down the cased mail, and sort small packages and big packages in numerical order depending on the location of the package... load car with cased mail, dps assorted mail, and packages and deliver it for the day.

Customer Service Representative

Ascend Federal Credit Union
04.2022 - 09.2022

Talk to customers through a teller or computer portal. We had to remember codes and use them to operate the machine while talking to the customer. The machine took in money, checks, and change, and sent out money, checks, and change. We worked with checking accounts, savings accounts, paying bills, disputes, and going over our work to see if their accounts matched everything we took in and out for the day. Everything had to balance out by the end of the night.

Laundry Attendant

H2G0
11.2021 - 03.2022

Laundry drop-offs: I had to wash, dry, and fold clothes according to the customer.

Run the register, stock laundry supplies in the tote in the front, and stock the candy and Coke machines.

Clean off every washing machine and dryer, wipe down any and all tables, chairs, and surfaces that need to be cleaned, vacuum all rugs, sweep, and mop the floors.

Cleaning Crew Member

Most Awesome Cleaning Company
02.2021 - 11.2021

I worked for this company on and off throughout high school and college until I wanted something more career-like.

My duties were to deep clean commercial and residential buildings, businesses, and homes.

Dusted ceilings, desks, and other areas where dust would lie, wiped down any and all things touchable, cleaned bathrooms from top to bottom, vacuumed all rugs, cleaned any and all kitchens, and Windexed any mirror appliances.

Education

Associate Of Business Administration - Business

Motlow State Community College
Tullahoma, TN
12.2024

High School Diploma - Business

Coffee County Central High School
Manchester, TN
05.2021

Skills

  • Dependability
  • Load balancing
  • Prioritization
  • Observation
  • Bubbly personality
  • Quick to help others
  • Reliable
  • Adaptive

Timeline

Rural Mail Carrier

United States Post Office
11.2023 - Current

Customer Service Representative

Ascend Federal Credit Union
04.2022 - 09.2022

Laundry Attendant

H2G0
11.2021 - 03.2022

Cleaning Crew Member

Most Awesome Cleaning Company
02.2021 - 11.2021

Associate Of Business Administration - Business

Motlow State Community College

High School Diploma - Business

Coffee County Central High School
Hannah Keiss