Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in a successful work center.
Overview
2
2
years of professional experience
Work History
Front Desk Assistant
GVSU Political Science Department
09.2023 - Current
Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
Streamlined check-in and check-out processes for improved efficiency and customer experience.
Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.
Sandwich Maker
Milano's Pizza Niles
01.2022 - Current
Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
Streamlined sandwich assembly process for increased efficiency and improved service times.
Reduced food waste with careful ingredient measurement and proper storage techniques.
Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.