Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Hannah Laxton

Austin,TX

Summary

Dynamic and detail-oriented professional with a proven track record in customer service at Austin Pickle Ranch. Expertly streamlined check-in processes, enhancing guest experiences while demonstrating strong problem-solving and time management skills. Committed to maintaining a welcoming environment and ensuring customer satisfaction through attentive service and effective communication.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Austin Pickle Ranch
06.2024 - 05.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Streamlined check-in processes, reducing wait times for guests.

Cashier Assistant

Jewboy Burger
10.2022 - 09.2024
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.

Education

Associates in Hospitality Management - Hotels And Restaurants

Austin Community College
Austin, TX
05-2026

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Problem-solving skills
  • Hospitality services
  • Work prioritization
  • Team collaboration

Certification

Food Protection Manager Certificate- Valid till 5/7/2029

TABC Food Handlers Training- Valid Till July 2026

TABC Seller Server Training- Valid till 2025

CPR Certified-C.P.R. Resources INC- Retrain in 2026

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Crafting and DIY Projects
  • Stand-up Paddleboarding (SUP)
  • I like working with my hands and fixing things
  • I like looking at the stars and learning about constellations

Timeline

Front Desk Receptionist

Austin Pickle Ranch
06.2024 - 05.2025

Cashier Assistant

Jewboy Burger
10.2022 - 09.2024

Associates in Hospitality Management - Hotels And Restaurants

Austin Community College

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Hannah Laxton