Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hannah Lea

Denham Springs,LA

Overview

4
4
years of post-secondary education
2
2
years of professional experience

Work History

Restaurant Server

Papis Mexican Cuisine
Denham Springs, LA
11.2020 - 02.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Upsold our restaurant specialty items, sales and desserts to increase overall sales and exceed targets.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.

Summer Camp Counselor, After School Care

Pards
Denham Springs, LA
05.2020 - 12.2020
  • Implemented camp activities fostering physical, social and emotional growth.
  • Encouraged good behaviors using positive reinforcement methods.
  • Washed dishes and cleaned restrooms in rotation with other volunteers.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Cared for personal and health needs of disabled campers.

Personal Babysitter

Kelly Pertuit
Denham Springs, LA
09.2019 - 03.2020
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Assisted children with homework assignments and special projects across different subjects.
  • Drove children to various types of activities, including dance, cheer practices and school to maintain extracurricular routines.
  • Prepared healthy, age-appropriate snacks and meals.
  • Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals.

Waterpark Attendant

Pards
Denham Springs, LA
04.2019 - 08.2019
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
  • Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

Education

High School Diploma -

Denham Springs High School
Denham Springs, LA
08.2017 - Current

Skills

Guest relations management

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Accomplishments

Outside of work, I part time model and hope to one day make it a full time career.

Timeline

Restaurant Server

Papis Mexican Cuisine
11.2020 - 02.2021

Summer Camp Counselor, After School Care

Pards
05.2020 - 12.2020

Personal Babysitter

Kelly Pertuit
09.2019 - 03.2020

Waterpark Attendant

Pards
04.2019 - 08.2019

High School Diploma -

Denham Springs High School
08.2017 - Current

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Hannah Lea