Hannah Markowski
Allegan
Summary
Detail-oriented individual with exceptional communication and customer service skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
NEMT Provider
Elite Medical Transport
02.2024 - Current
- Communicated effectively with patients, caregivers, and dispatchers to coordinate transportation
- Transported patients to and from medical appointments and other facilities, ensuring safety and timely arrival
- Maintained accurate records of patient transport information
- Generated invoices for each transport
Care Manager
My Choice Wisconsin
10.2022 - 10.2023
- Obtained member demographic information for enrollment
- Collaborated with individual on how to meet their physical, financial, psychological, and social needs
- Developed care plans
- Coordinated services and resources
- Documented member progress through detailed case notes
Behavior Technician
Caravel Autism Health
05.2022 - 10.2022
- Implemented learning programs
- Collected data on target behaviors
- Wrote objective session notes that illustrated all aspects of each client’s session
Personal Care Assistant
Peaceful Living
01.2019 - 01.2022
- Supervised and ensured safety of individuals with special needs
- Prepared records of client’s behavior and complications, if any, to office by due date
- Implemented a safe and stable environment for clients during ambulation, mealtimes, and daily routines
Education
Bachelor of Science - Psychology
University of Wisconsin-River Falls
Skills
- Customer service
- Problem- solving
- Multitasking
- Organization and time management
- Excellent communication
Timeline
NEMT Provider
Elite Medical Transport
02.2024 - Current
Care Manager
My Choice Wisconsin
10.2022 - 10.2023
Behavior Technician
Caravel Autism Health
05.2022 - 10.2022
Personal Care Assistant
Peaceful Living
01.2019 - 01.2022
Bachelor of Science - Psychology
University of Wisconsin-River Falls
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