Hannah Matanich
Caribou Coffee
Saint Cloud
1
Language
3
years of professional experience
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferable skills can be effectively utilized.
Work History
Barista
3 Years 1 Month- Oversaw cashier operations during high-traffic hours to ensure efficient customer service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Streamlined workflow processes during peak hours to enhance service speed.
- Managed daily cash registers.
- Personally greeted and assisted customers.
- Successfully handled catering orders.
- Enhanced community outreach initiatives.
- Improved community engagement.
- Assisted in training new baristas on beverage preparation and customer service protocols.
- Implemented inventory tracking systems to maintain stock levels of coffee and supplies.
Education
High School Diploma
Skills
Customer service excellence
Customer Engagement
Food Safety and Sanitation
Inventory management
Organization and Consistency
Teamwork and cooperation
Active listening
Inventory management
Problem-solving
Team player
Friendly and outgoing
Time management
Languages
sign language
Limited Working
Interests
Playing Sports
Camping
Volunteering
organization
learning
Timeline
Barista
Caribou Coffee
07.2023 - CurrentRead More
Apollo High School
High School Diploma
Read More