Hannah McCoy
Madera,CA
Summary
Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.
Overview
16
16
years of professional experience
Work History
Property Manager
Royal T Management
, CA
04.2009 - Current
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Processed evictions when necessary in accordance with state laws and procedures.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Built relationships with service vendors and submitted associated billing statements.
Education
High School Diploma -
Clovis East
Clovis06-2004
Skills
- Tenant relations
- Preparing property agreements
- Financial budgeting and reporting
- Customer service-focused
- Fair housing mandates
- Leasing operations
- Eviction notices
- Tenant and eviction laws
- Skilled multi-tasker
- Property accountability
- Rent collection
- Building operations
- Accounting operations
Accomplishments
- Property Manager of the Year
- Complex of the Year
- Trainer of the Year
- Staff and Complex Award
- Owner appreciation Award
- Supervisor appreciation Award
Timeline
Property Manager
Royal T Management
04.2009 - Current
High School Diploma -
Clovis East