Hannah McElrath
Saint Clair Shores,MI
Summary
Proven leader at Hollister.Co, adept in cash handling and customer service, excelled in loss prevention, reducing discrepancies significantly. Skilled in training and mentoring, enhancing team efficiency and fostering a customer loyalty-driven environment. Achieved notable sales increases through exceptional customer engagement and operational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Holder
Hollister.Co
10.2020 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Education
No Degree - Journalism
Macomb Community College
Warren, MI05.2025
High School Diploma -
Lake Shore High School
Saint Clair Shores, MI08.2020
Skills
- Customer Service
- Cash Handling
- Training and mentoring
- Bank Deposits
- Loss Prevention
- Loss prevention strategies
Certification
- Responsible Gaming Essentials, Front Office Sports - 2024
- Metaverse Essentials : Building the future, Front Office Sports - 2024
- Modern Ticketing Essentials: Beyond The Ticket, Front Office Sports - 2024
Affiliations
- Sports Girls Club
Timeline
Key Holder
Hollister.Co
10.2020 - Current
No Degree - Journalism
Macomb Community College
High School Diploma -
Lake Shore High School
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