Summary
Overview
Work History
Education
Skills
Additional Information
Work Preference
Timeline
Hi, I’m

Hannah McMurray

Knoxville,Tennessee

Summary

Enthusiastic and reliable professional Server, Team Member, and Host with extensive experience in managing multiple tasks, using POS systems, and collaborating with team members. Proven success in maintaining service quality, handling high-pressure situations, and training staff. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
years of professional experience

Work History

Cracker Barrell

Server
09.2023 - 12.2023

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously while maintaining service quality and a strong customer base.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Panera Bread

Team Member
06.2022 - 08.2023

Job overview

  • Kept all work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained fellow employees in all positions.

Aubrey's Restaurant

Host
06.2021 - 02.2022

Job overview

  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about accurate wait time, seating, and menu information.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Education

University of Tennessee
Knoxville, TN

Bachlers in Communication from Marketing
06.2026

Roane State Community College
Harriman, TN

Associates of General Education
08.2024

Oak Ridge High School
Oak Ridge, TN

High School Diploma
12.2022

Skills

  • Strong Work Ethic
  • Conflict and Complaint Resolution
  • Exceptional customer service
  • Relationship Management
  • Friendly Customer Engagement
  • Adaptable and Flexible

Additional Information

  • Assisted advertising needs by appearing in commercials as a positive extension of the Panera Bread Company.
  • Awarded with two company awards before change in company ownership at Panera.
  • Crafted personal websites for weddings and academic success.

Work Preference

Work Type

Part TimeInternship

Important To Me

Career advancementCompany Culture

Timeline

Server

Cracker Barrell
09.2023 - 12.2023

Team Member

Panera Bread
06.2022 - 08.2023

Host

Aubrey's Restaurant
06.2021 - 02.2022

University of Tennessee

Bachlers in Communication from Marketing

Roane State Community College

Associates of General Education

Oak Ridge High School

High School Diploma
Hannah McMurray