Hannah McNichol
Philadelphia,PA
Summary
Dedicated and motivated individual with a strong focus on customer satisfaction and efficient operations. Expertise in communication, problem-solving, and adaptability, which fosters positive shopping experiences and effective team collaboration. Detail-oriented, with excellent organizational and time management skills, ready to tackle new challenges in both independent and team environments.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Cut Flower Exchange
Conshohocken, USA
01.2023 - Current
- Delivered fresh flowers promptly to customers, ensuring satisfaction and repeat business.
- Organized and routed deliveries by area to ensure timely arrivals.
- Safely loaded, secured, and unloaded cargo, maintaining punctuality.
- Collaborated with shop staff to prepare and load orders, improving overall delivery efficiency.
- Ensured vehicle cleanliness and operational readiness on a daily basis.
- Packed orders efficiently in the warehouse to support streamlined operations.
Retail Associate
Urban Exchange Project
Philadelphia, USA
06.2023 - 09.2023
- Processed sales transactions accurately, ensuring smooth transactions and customer satisfaction.
- Maintained store cleanliness and organized merchandise displays, creating inviting shopping environment.
- Trained new staff on store policies and customer service protocols, fostering a knowledgeable team.
- Arranged backroom storage areas for easy access to merchandise, facilitating timely restocking.
Customer Service Associate
Custom Bagels
Media, USA
01.2017 - 01.2022
- Ensured high standards of customer service during busy shifts and fast-paced operations.
- Coordinated order taking, food preparation, and payment processing, improving customer experience in full-service establishment.
- Collaborated with team members to ensure efficient workflow and effective communication.
- Executed food preparation tasks including sandwich making, salad preparation, coffee brewing, and meat slicing, ensuring timely service delivery.
- Maintained cleanliness and organization of customer and food preparation areas, promoting safety and a welcoming environment.
Education
BFA - Printmaking
Tyler School of Art and Architecture
Philadelphia, PA01.2025
Fine Arts -
Delaware County Community College
Media, PA01.2022
Skills
- Problem solving
- Team collaboration
- Reliability
- Attention to detail
- Approachability
- Cash register operation
- Delivery routing
- Visual merchandising
- Hospitality and accommodation
- Self-directed learning
- Adobe Creative Cloud proficiency
- Tool operation: hand and power tools
- Large vehicle operation
- Artistic skills: sewing, knitting, weaving, printmaking, drawing, painting, bookbinding, ceramics
References
- Ted Johnson, Cut Flower Exchange, current employer, 610-825-1400
- Zuhri Wayman, Urban Exchange Project, previous manager, 717-682-6789
Timeline
Retail Associate
Urban Exchange Project
06.2023 - 09.2023
Delivery Driver
Cut Flower Exchange
01.2023 - Current
Customer Service Associate
Custom Bagels
01.2017 - 01.2022
BFA - Printmaking
Tyler School of Art and Architecture
Fine Arts -
Delaware County Community College