Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

HANNAH MEJIA

Kansas City,KS

Summary

Results-driven Center Supervisor known for high productivity and efficiency in task completion. Specialize in team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive workplace environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Center Supervisor

Biolife Plasma Center
Lenexa, Kansas
04.2023 - Current
  • Supervised daily operations and staff activities in plasma collection center.
  • Ensured compliance with safety protocols and quality standards for plasma donation.
  • Facilitated communication between staff and management to address concerns promptly.
  • Supervised staff of up to 10 employees, providing guidance and direction to ensure efficient operations.
  • Resolved customer complaints in an efficient manner while maintaining excellent customer relations.
  • Monitored customer service levels, resolving complaints promptly and professionally.
  • Resolved conflicts among team members in a timely manner using effective communication skills.
  • Trained new staff on operational processes, customer service standards, and safety protocols.

Paraprofessional

Olathe School District
Olathe, Kansas
10.2021 - 04.2023
  • Supported teachers in classroom management and student engagement strategies.
  • Assisted in developing instructional materials and lesson plans for diverse learners.
  • Collaborated with special education staff to implement individualized education plans.
  • Monitored student progress and provided feedback to educators on performance.
  • Facilitated small group activities to enhance learning and social skills.
  • Implemented behavior management techniques to support student success and well-being.
  • Applied positive reinforcement to redirect negative behaviors.
  • Provided guidance to students in the classroom setting.

Latter Day Saints Missionary

The Church of Jesus Christ of Latter
Chicago, Illinois
03.2020 - 10.2021
  • Developed customized lesson plans for diverse student needs and learning styles.
  • Conducted one-on-one tutoring sessions to enhance reading and writing skills.
  • Created engaging activities to promote vocabulary development and comprehension.
  • Employed various teaching methods to improve student confidence in English language skills.
  • Provided constructive feedback on assignments to help students improve their writing.

Lead Sales Technician

Wireless Lifestyle by Sprint
Overland Park, Kansas
06.2019 - 03.2020
  • Assisted customers with inquiries regarding products and services.
  • Collaborated with team members to achieve sales goals and improve customer experience.
  • Educated customers on promotions, loyalty programs, and store policies.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Provided customer service to ensure satisfaction.
  • Greeted customers and provided product information.

Education

High School Diploma -

Pleasant Grove High School
Pleasant Grove, UT
06-2019

Some College (No Degree) - Personal Training

Johnson County Community College
Overland Park, KS

Skills

  • Safety compliance
  • Staff supervision
  • Customer relations
  • Conflict resolution
  • Team collaboration
  • Attention to detail
  • Problem solving
  • Sales training support
  • Sales growth
  • Sales and negotiation

Languages

Spanish
Professional

Certification

  • Personal Training Certificate

Timeline

Center Supervisor

Biolife Plasma Center
04.2023 - Current

Paraprofessional

Olathe School District
10.2021 - 04.2023

Latter Day Saints Missionary

The Church of Jesus Christ of Latter
03.2020 - 10.2021

Lead Sales Technician

Wireless Lifestyle by Sprint
06.2019 - 03.2020

High School Diploma -

Pleasant Grove High School

Some College (No Degree) - Personal Training

Johnson County Community College

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