Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Melson

Shelbyville,TN

Summary

Hardworking, dedicated, loyal, and passionate professional with strong organizational skills eager to pursue a Registered Dental Hygienist position. Ready to join a collaborative team to enhance patient care and practice efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Kroger
12.2018 - 04.2023
  • Answered incoming phone calls and addressed customers and healthcare providers' concerns.
  • Solved customer issues by providing assistance with order placing, navigating systems, and locating items.
  • Prepared prescriptions with absolute accuracy.
  • Stocked, labeled, and inventoried medication to ensure accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Collected co-payments or cash payments from customers.
  • Developed and implemented improvements of pharmacy organization system.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Controlled inventory daily to replenish stock in anticipation of need.
  • Managed opening and closing duties for pharmacy.

Education

Bachelor of Science - Dental Hygiene

South College
Nashville, TN
09.2023

High School Diploma -

The Webb School-College Preparatory School
Bell Buckle, TN
05.2018

Skills

  • Patient Education
  • Reviewing Patient Information/Health History
  • Team Collaboration
  • HIPAA/Patient Confidentiality
  • Dentrix Trained
  • Dexis Trained
  • Follows Process of Care
  • Exceptional Customer Service
  • Payment Processing
  • Pharmaceutical Preparation
  • Excellent Communication Skills
  • Critical Thinking

Certification

  • CPR Certification
  • Licensed Pharmacy Technician

Timeline

Pharmacy Technician

Kroger
12.2018 - 04.2023

Bachelor of Science - Dental Hygiene

South College

High School Diploma -

The Webb School-College Preparatory School

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