Hannah Montalvo
Summary
Pharmacy Technician currently enrolled in an accredited CPhT program with a keen interest in the pharmaceutical industry. Skilled in customer service, critical thinking, and problem solving. Eager and efficient learner with a proven record of strong attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Wegmans Pharmacy
07.2023 - Current
- Improved customer experience by efficiently filling prescriptions and billing insurance in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication processing and dispensing.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Effectively communicated with fellow pharmacy technicians and pharmacists in order to create a productive, amicable work environment.
Front Desk Attendant/Child Watch Attendant
Upper Merion Community Center
05.2018 - 04.2024
- Managed and guided children under the age of 10 in intellectually stimulating activities.
- Collaborated with customers and fellow coworkers to critically evaluate problems and seek solutions.
- Made a genuine effort to remember names and key details from customers to foster a friendly, welcoming environment.
- Created a comprehensive training manual for new employees outlining work expectations and responsibilities.
- Directed and designed aesthetic projects around the building (i.e. redecorating the Child Watch room and storage bays)
Pharmacy Technician
CVS Pharmacy
12.2021 - 01.2023
- Answered incoming phone calls and resolved issues with customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with complete accuracy.
- Solved customer problems in-person by providing assistance with third party billing, medication questions, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate and orderly records.
- Precisely entered and processed patients' prescriptions into internal system.
Catering Manager/Team Member
Jimmy John's
06.2016 - 12.2019
- Worked with management and fellow team members to develop a more efficient work environment.
- Advertised effectively, leading to monetarily successful holiday catering events at the establishment.
- Increased general revenue, advertised to local businesses by being charismatic and personable using a door-to-door sampling method.
- Learned meticulous attention to detail while still having an understanding of big-picture concepts.
Education
No Degree - Biochemistry
Temple University
Philadelphia, PAHigh School Diploma -
Upper Merion High School
King Of Prussia, PA06.2016
Skills
- Sales Expertise
- Word Processing
- Personable Demeanor
- Automated Telephone Systems
- Guest Services
- Organization and Detail Orientation
- Leadership Experience
- Problem Solving
- Experience with Workflow and Insurance Billing
Certification
- CPR Training and Certification- 01/2024 - 01/2025
- Currently enrolled in an accredited CPhT course
Timeline
Pharmacy Technician
Wegmans Pharmacy
07.2023 - Current
Pharmacy Technician
CVS Pharmacy
12.2021 - 01.2023
Front Desk Attendant/Child Watch Attendant
Upper Merion Community Center
05.2018 - 04.2024
Catering Manager/Team Member
Jimmy John's
06.2016 - 12.2019
No Degree - Biochemistry
Temple University
High School Diploma -
Upper Merion High School
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