Hannah Moss
Greenville,SC
Summary
Motivated and diligent worker with engaging personality and strong work ethic. Passionate and dependable job seeker with strong organizational skills and detail orientation. Secure strengths in high-volume work environments and stress situations. Friendly guest services skills and enthusiastic professionalism.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
J Peters Grill & Bar
120 Millport Circle, Mauldin SC 29662
08.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS computer system to place orders and manage bills.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Host/To-Go Specialist
J Peters Grill & Bar
120 Millport Circle, Mauldin SC 29662
08.2021 - Current
- Answered customer phone calls with questions about hours, wait times, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Worked on POS computer system to manage sales transactions, process credit cards and print receipts.
- Managed multiple tasks in a timely manner such as stocking to-go supplies, delivering quality customer service, supporting serving staff, and answering incoming phone calls.
Education
High School Diploma -
Mauldin High School
701 E Butler Rd, Mauldin SC 2966205.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Performance Improvement
- Adaptable and Flexible
- Hospitality service expertise
- Cleanliness standards
- Team player and team management
- High-volume work environment and strong ability to multitask
- Conflict and Complaint Resolution
Certification
- OSHA certification
- Soft skills certification
Timeline
Server
J Peters Grill & Bar
08.2021 - Current
Host/To-Go Specialist
J Peters Grill & Bar
08.2021 - Current
High School Diploma -
Mauldin High School