Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Moss

Greenville,SC

Summary

Motivated and diligent worker with engaging personality and strong work ethic. Passionate and dependable job seeker with strong organizational skills and detail orientation. Secure strengths in high-volume work environments and stress situations. Friendly guest services skills and enthusiastic professionalism.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

J Peters Grill & Bar
08.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS computer system to place orders and manage bills.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Host/To-Go Specialist

J Peters Grill & Bar
08.2021 - Current
  • Answered customer phone calls with questions about hours, wait times, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus and seating charts.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Worked on POS computer system to manage sales transactions, process credit cards and print receipts.
  • Managed multiple tasks in a timely manner such as stocking to-go supplies, delivering quality customer service, supporting serving staff, and answering incoming phone calls.

Education

High School Diploma -

Mauldin High School
701 E Butler Rd, Mauldin SC 29662
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Performance Improvement
  • Adaptable and Flexible
  • Hospitality service expertise
  • Cleanliness standards
  • Team player and team management
  • High-volume work environment and strong ability to multitask
  • Conflict and Complaint Resolution

Certification

  • OSHA certification
  • Soft skills certification

Timeline

Server

J Peters Grill & Bar
08.2021 - Current

Host/To-Go Specialist

J Peters Grill & Bar
08.2021 - Current

High School Diploma -

Mauldin High School

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Hannah Moss