Hannah Page
Elkton, MD,MD
Summary
Knowledgeable with strong background in delivering high-quality customer support and resolving client issues effectively. Proven ability to handle diverse customer inquiries and maintain high satisfaction ratings. Demonstrated communication and problem-solving skills to enhance customer experiences.
Professional with high standards and focus on results, adept at managing customer interactions and providing exceptional service. Known for reliability and adaptability in dynamic environments, ensuring seamless team collaboration and positive outcomes. Proficient in conflict resolution and communication, valued for positive attitude and customer-first approach.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Wawa
Elkton, MD
08.2025 - Current
- Greet and engage with customers to ensure their needs are met both quickly and courteously.
- Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Medical Manufacturer, Sutures Team Member
W.L Gore & Associates
Elkton, MD
02.2024 - 08.2024
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
- Worked with raw materials to develop complete and commercially viable medical products.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
- Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
Customer Service Advocate/Sales Floor
Target
Aberdeen, MD
05.2019 - 07.2023
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
- Maintained a positive work environment, fostering team collaboration and continuous improvement.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Pushed products onto the sales floor and organized them correctly.
Education
High School Diploma -
Aberdeen High School
Aberdeen, MD05.2019
Skills
- Customer service
- Problem resolution
- Team collaboration
- Product knowledge
- Complaint handling
- Stock replenishment
- Refunds and exchanges
- Quality assurance
- Inventory control
- Product merchandising
- Conflict mediation
- Work prioritization
- Understanding customer needs
- Relationship building
- Calm under pressure
- Teamwork and collaboration
- Precision and attention to detail
Additional Information
I worked for a hiring agency called Placers in Newark Delaware, they got me the job with W.L Gore & Associates
Timeline
Customer Service Associate
Wawa
08.2025 - Current
Medical Manufacturer, Sutures Team Member
W.L Gore & Associates
02.2024 - 08.2024
Customer Service Advocate/Sales Floor
Target
05.2019 - 07.2023
High School Diploma -
Aberdeen High School