Hannah Purtell
Savannah,GA
Summary
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden.
Overview
4
4
years of professional experience
Work History
CSR
Holy Pie Pizzeria
07.2021 - 12.2023
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
CSR
Rita's Italian Ice And Frozen Custard
06.2020 - 11.2020
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
Education
Bachelor of Science - Nursing
Georgia College And State University
Milledgeville, GA12.2025
High School Diploma -
Savannah Christian Preparatory School
Savannah 05.2022
Skills
- Call center experience
- Customer Focus
- Complaint Handling
- Customer Service
- Active Listening
- Critical Thinking
- Problem-solving abilities
- Conflict Resolution
- Customer Relations
- Documentation
Timeline
CSR
Holy Pie Pizzeria
07.2021 - 12.2023
CSR
Rita's Italian Ice And Frozen Custard
06.2020 - 11.2020
Bachelor of Science - Nursing
Georgia College And State University
High School Diploma -
Savannah Christian Preparatory School
Similar Profiles
Moca HainMoca Hain
Delivery Driver at The Pie PizzeriaDelivery Driver at The Pie Pizzeria
Larry MeersLarry Meers
Manager at The Pie PizzeriaManager at The Pie Pizzeria
Harrison BrossHarrison Bross
Cashier at The Pie PizzeriaCashier at The Pie Pizzeria
Faheem AhmadzaiFaheem Ahmadzai
Linguist Analyst at Torden LLCLinguist Analyst at Torden LLC
Sharion RobinsonSharion Robinson
Front Desk Receptionist at Residence Inn MarriottFront Desk Receptionist at Residence Inn Marriott