Hannah Raney
Ennis,TX
Summary
Motivational leader and organizational problem-solver with supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Results-driven and known for high productivity and efficient task completion. Specialized skills include process validation, quality control procedures, and regulatory compliance to ensure success in maintaining standards. Possess strong problem-solving abilities, effective communication, and teamwork capabilities.
Overview
10
10
years of professional experience
Work History
Quality Assurance Technician
Freshpet
Ennis, TX
05.2024 - Current
- Maintained records of all quality control activities, such as tests and inspections performed.
- Investigated customer complaints related to product quality and reported findings to management.
- Analyzed data from test results and identified areas needing improvement.
- Provided training on proper inspection techniques to other members of the team.
- Compared samples to standards and specifications by performing detailed measurements and tests.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Collaborated with production teams to implement quality control measures and protocols.
- Participated in root cause analysis to address quality issues during production runs.
- Tracked non-conforming material using appropriate documentation systems.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Provided technical assistance in the development of new products or processes.
- Performed detailed inspections of products to ensure compliance with quality standards.
- Performed calibration and maintenance of quality testing equipment to ensure precise measurements.
Production Operator
Freshpet
Ennis, TX
03.2023 - 05.2024
- Troubleshoot issues with machines and make repairs.
- Review job specifications to properly set up machines.
- Examine final products for conformance with quality and design standards.
- Help achieve team goals by rotating production lines and daily duties to meet demand.
- Sort and package products to prepare for processing or shipment.
- Record quality checks.
- Operate any machinery necessary to meet production needs for customer.
- Produce high quality products by palletizing, packaging and assembling finished items.
Machine Operator
Leggett & Platt
Ennis, TX
08.2022 - 02.2023
- Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
- Used appropriate tools to carefully clear machine jams.
- Lubricated and clean machines with grease guns or solvents.
- Prepared machine for production processes by equipping with required tools and parts.
- Monitored and observed production line to watch for pile-ups and jams.
- Troubleshot and repaired machines to increase productivity and decrease spending.
- Performed skilled work with hand tools.
- Adhered to safety standards and quality assurance guidelines.
- Inspected product on lines for conformance to predetermined quality specifications.
- Labeled packages and recorded items packed in preparation for shipping.
Manager
Chicken Express
Ennis, TX
06.2018 - 08.2022
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
- Supervised staff performing daily activities.
- Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.
- Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
- Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits.
- Resolved customer problems by investigating issues, answering questions, and building rapport.
Package Technician
Sherwin Williams DIstribution
Ennis, TX
01.2018 - 05.2018
- Managed quality control and maintained high level of customer satisfaction.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Followed safety practices to safeguard against injury and damage to property.
- Packaged equipment in a timely manner to meet production.
- Worked from complex and detailed manufacturing documentation and verbal instructions.
Cashier
Chicken Express
Ennis, TX
08.2015 - 12.2017
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Ennis High School
Ennis, TXSkills
- Project Management
- Training and Development
- Staff Training
- Complex Problem Solving
- Teamwork and Collaboration
- Verbal and Written Communication
- Team Leadership
- Managing Operations and Efficiency
- Work Planning and Prioritization
- Customer Service
- Strategic Planning
- Calm Under Pressure
- Time Management
- Data analysis
- Quality assurance procedures
- Calibration maintenance
- Technical communication
- Attention to detail
Timeline
Quality Assurance Technician
Freshpet
05.2024 - Current
Production Operator
Freshpet
03.2023 - 05.2024
Machine Operator
Leggett & Platt
08.2022 - 02.2023
Manager
Chicken Express
06.2018 - 08.2022
Package Technician
Sherwin Williams DIstribution
01.2018 - 05.2018
Cashier
Chicken Express
08.2015 - 12.2017
High School Diploma -
Ennis High School
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