Hannah Reed
Cincinnati,OH
Summary
Proven server at First Watch, adept in enhancing dining experiences through exceptional multitasking and people skills. Demonstrated ability to increase table turnover rate and maintain high order accuracy, contributing to seamless service transitions. Skilled in dining area maintenance and food running, ensuring customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Server
First Watch
80 West Kemper Rd Springdale 45246
04.2021 - Current
- Maximized table turnover rate by managing reservations and seating arrangements.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Longhorn Steakhouse
9681 Colerain Ave
04.2020 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Cosmology -
Paul Michell
Sharonville, OHColerain High School
04.2020
Skills
Order accuracy
Stocking and replenishing
Food running
Dining area maintenance
To-go order preparation
Table setting knowledge
Multitasking
People skills
Time management
Timeline
Server
First Watch
04.2021 - Current
Server
Longhorn Steakhouse
04.2020 - 04.2021
Cosmology -
Paul Michell
Colerain High School