Hannah Romans
Brighton
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Auto Claims Representative
Auto Owner's Insurance
04.2024 - Current
- Handling auto claims on a daily basis, which includes consistent contact with clients, prioritizing activities, and multitasking
Customer Services Representative
University of Michigan
05.2023 - 04.2024
- Assisting people of college age through retirees everyday in navigating campus, including their parking, utilizing public transportation, or walking
- Experience with Microsoft word and excel, multitasking, as well as exemplary communication skills, both on the phone and in person
Perioperative Tech
Michigan Medicine
09.2021 - 05.2023
- Responsible for turning over and setting up operating rooms, assisting in patient care, picking daily cases, and delivering blood products and specimens to appropriate locations
Barn Manager and Assistant Trainer
Fox Run Training
07.2019 - 09.2021
- Teaching riding lessons, providing care to horses daily, managing staff and clients, as well as assisting in duties where and when necessary
Education
Bachelor of Science - Psychology, Communication
Eastern Michigan University
Ypsilanti, MI 09.2015 - 12.2019
Skills
- Leadership
- Organization
- Customer Service
- Communication
- Critical thinking
- Flexibility
- Prioritization
- Multitasking
- Commitment to Learning
- Excellent attendance
- Claims handling
Timeline
Auto Claims Representative
Auto Owner's Insurance
04.2024 - Current
Customer Services Representative
University of Michigan
05.2023 - 04.2024
Perioperative Tech
Michigan Medicine
09.2021 - 05.2023
Barn Manager and Assistant Trainer
Fox Run Training
07.2019 - 09.2021
Bachelor of Science - Psychology, Communication
Eastern Michigan University
09.2015 - 12.2019