Hannah Kate Saunders
Slocomb,AL
Summary
Driven and detail-oriented professional with a proven track record at Fairview Clinic, excelling in front desk operations and patient relations. Skilled in HIPAA guidelines and office administration, I enhanced patient satisfaction and supported healthcare providers, demonstrating exceptional organizational and interpersonal skills.
Overview
1
1
year of professional experience
Work History
Medical Receptionist
Fairview Clinic
04.2024 - 07.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Sales Associate
Hissyfits Boutique
09.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate of Science - Psychology
Wallace College
Dothan, AL05.2026
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Patient Scheduling
- Patient Registration
- Office Administration
- HIPAA Guidelines
- Patient Relations
Cheer Captain at Slocomb High School Senior Year 2022-2023
Developed leadership skills and learned ow to take responsibility and guide the team to success. Helped choreograph routines. Responsible for team at events and practice when coaches weren't available. Collaborated with coaches to make decisions for the team.Motivated squad and displayed positive role model/example.
Additional Information
Student Assistant with Special Needs class my Junior and Senior Year of High School. Assisted Special Needs teacher in the classroom with both administrative and educational tasks. Provided sensitivity and understanding to students, active listening skills, patience and ability to remain calm in stressful situations, utilizing excellent verbal communication skills.
Timeline
Medical Receptionist
Fairview Clinic
04.2024 - 07.2024
Sales Associate
Hissyfits Boutique
09.2023 - 02.2024
Associate of Science - Psychology
Wallace College
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