Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Stephens

Casa Grande,AZ

Summary

Bilingual, motivated, and detail-oriented Medical Assistant with exceptional communication skills and a professional demeanor. Committed to delivering high-quality patient care while efficiently managing administrative tasks. Proven ability to thrive in fast-paced environments, ensuring seamless operations and fostering positive patient experiences. Passionate about contributing to healthcare excellence through compassionate service and meticulous attention to detail.

Overview

3
3
years of professional experience

Work History

Supervisor

Finishline
09.2024 - Current
  • Skilled in team leadership, customer service, inventory control, and visual merchandising. Proven track record of improving employee productivity, enhancing customer satisfaction, and meeting sales targets. Adept at training staff, managing conflict, and maintaining a positive, high-performance work environment.

Medical Assistant Extern

Sun Life Health Center
Casa Grande, AZ
02.2026 - 03.2026
  • ECW
  • Rooming process
  • ROIs
  • Templates
  • Medicare Annual
  • EPSDT
  • Sports Physical
  • Hospital Records
  • Scanning
  • Pre-Ops
  • A1C/Glucose
  • Medications/Injectables
  • PVP Process
  • Standing Orders
  • Medical Alerts
  • MAT program
  • Understanding AMA
  • Scheduling Follow ups
  • Scheduling Mammograms
  • scheduling Diabetic Pt
  • Scheduling Back Draw
  • Scheduling Xray/BD
  • Provider schedule
  • Intramuscular Immunization
  • TB Test
  • Gluteus Medication
  • Nasal Swabs
  • EKG
  • Hearing Exam
  • Vision Exam
  • Ear Lavage

Team lead

Crocs
01.2023 - 10.2025
  • Collaborated closely with the General Manager to create and manage employee schedules, ensuring optimal store coverage and smooth operations. Trained and onboard new hires, fostering a strong understanding of company policies, Sales strategies, and customer service standards. Supported daily operations by working on sales floor, assisting customers, handling transactions accurately, performed end of the day cash outs while following cash handling policies. Processed shipments, organized inventory and maintained stockroom efficiency.

Education

Certification - Medical

Pima Medical Institute
Mesa, AZ
03.2026

Skills

  • Appointment scheduling
  • Telephone triage
  • Insurance verification
  • EHR (MOSS)
  • Typing (wpm 40)
  • CPR/First aid/ AED
  • Coding (ICD-10, CPT, HCPCS)
  • Filing patient records
  • Computer skills: (Microsoft, PowerPoint, Excel)
  • Billing inquiries
  • Business correspondence
  • Preparing medical documents/forms
  • Greeting patients
  • HIPAA Training/compliant
  • Creating and maintaining patient's records

Timeline

Medical Assistant Extern

Sun Life Health Center
02.2026 - 03.2026

Supervisor

Finishline
09.2024 - Current

Team lead

Crocs
01.2023 - 10.2025

Certification - Medical

Pima Medical Institute
Hannah Stephens