Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Sweeting

Las Vegas,NV

Summary

Dedicated server with a strong focus on enhancing guest experiences through effective communication and conflict resolution. Proven ability to train new staff, contributing to team efficiency and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Server

Egg Works
Las Vegas, NV
04.2024 - Current
  • Checked with guests to ensure that they were enjoying their meals and addressed any issues promptly.
  • Maintained professionalism while resolving customer complaints
  • Trained new employees on the basics of serving breakfast guests efficiently.

Server

Lazy Dog Restaurant and Bar
Las Vegas, NV
02.2018 - Current
  • Built rapport with guests, fostering loyalty and encouraging repeat visits
  • Learned new menu rollouts quickly and accurately, enhancing guest experience
  • Demonstrated the ability to learn new menu rollouts quickly and accurately
  • Helped train new servers by showing them the “Lazy Dog way”

Server

Blondies Sports Bar and Grill
Las Vegas, NV
08.2016 - 12.2017
  • Ensured guests enjoyed memorable experiences during sporting events
  • Handled disruptive customers to ensure a positive atmosphere
  • Recommended beer and food pairings to enhance guest satisfaction

Server

Chill’s Bar and Grill
Dayton, OH
08.2013 - 08.2016
  • Provided friendly, efficient service to enhance customer experience
  • Managed transactions using Point of Sale (POS) system
  • Ensured table cleanliness through pre-bussing and restocking condiments
  • Took to go orders over the phone

Education

Veterinary Technician -

University Of Cincinnati
Blue Ash, OH

Tourism And Travel Management

The Travel Academy
Eagan, MN
01.2013 - 04.2013

High School -

Omro High School
Omro, WI

Skills

  • Customer service
  • High volume dining
  • Point-of-sale system
  • Team collaboration
  • Strong multitasking
  • Conflict resolution

Timeline

Server

Egg Works
04.2024 - Current

Server

Lazy Dog Restaurant and Bar
02.2018 - Current

Server

Blondies Sports Bar and Grill
08.2016 - 12.2017

Server

Chill’s Bar and Grill
08.2013 - 08.2016

Tourism And Travel Management

The Travel Academy
01.2013 - 04.2013

Veterinary Technician -

University Of Cincinnati

High School -

Omro High School
Hannah Sweeting