Hannah Tinch
Crossville
Summary
Over the past two and a half years, I have been a reliable and friendly foodservice worker at the Dairy Mart in Jamestown. With years of experience in fast-paced restaurant environments, I am skilled at taking orders, memorizing menu items, and delivering excellent customer service. I am highly organized and efficient multitasker with a knack for anticipating customer needs. I am dedicated to providing exceptional dining experience while fostering a warm, welcoming environment as a waitress. Buckeye Home Medical Equipment has also helped me excel in my customer service skills and has led me to a solid work ethic and detail-oriented mindset.
Overview
3
3
years of professional experience
Work History
Intake Coordinator
Buckeye Home Medical Equipment
Jamestown
06.2023 - Current
- Actively participated in team meetings, trainings, and workshops related to patient intake processes
- Scheduled and coordinated patient intake appointments, verifying insurance coverage and obtaining necessary authorizations
- Determined patient eligibility by reviewing patient documentation for completeness and accuracy
- Built trust with clients through active listening and empathy while maintaining professional boundaries
Waitress
Dairy Mart
Jamestown
05.2022 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high quality standards of service
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Processed accurate cash and credit card transactions
- Contributed positively to the team atmosphere in order to promote an enjoyable work environment
Education
Pre-Allied Heath Science - Nursing
Roane State Community College
05-2027
Skills
- Customer Service
- Active listening
- Strong multitasking
- Team collaboration
- Cleanliness
Timeline
Intake Coordinator
Buckeye Home Medical Equipment
06.2023 - Current
Waitress
Dairy Mart
05.2022 - Current
Pre-Allied Heath Science - Nursing
Roane State Community College