Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Varlan

Rochester

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possesses specialized skills in customer service due to experience, but is always willing to learn more. Can thrive alone, but I love to work with a team to ensure exceptional dining experiences for guests.

Overview

4
4
years of professional experience

Work History

Server

Delmonicos Italian Steakhouse
Rochester
08.2022 - 06.2024
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Bartender

Twisted Tap
Rochester
09.2022 - 05.2023
  • Collected and organized daily till totals and tips.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Developed good working relationships with fellow employees through effective communication.
  • Processed payments accurately and efficiently with POS system.

Server

Macgregors' Grill And Tap Room
Rochester
08.2020 - 03.2022
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

Licensed in Esthetics - Esthetics

Continental School of Beauty
Rochester NY
05-2023

Some College (No Degree) - Fashion Merchandising

SUNY Buffalo State
Buffalo, NY

Skills

  • Customer service
  • Ability to work with others
  • Time management
  • Attention to detail
  • Food and beverage upselling

Timeline

Bartender

Twisted Tap
09.2022 - 05.2023

Server

Delmonicos Italian Steakhouse
08.2022 - 06.2024

Server

Macgregors' Grill And Tap Room
08.2020 - 03.2022

Licensed in Esthetics - Esthetics

Continental School of Beauty

Some College (No Degree) - Fashion Merchandising

SUNY Buffalo State
Hannah Varlan