Hannah West
Butler,MO
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Sales Associate
Cato Fashions
Harrisonville, Missouri
07.2026 - Current
- Assisted Cato Fashions customers with sizing, styling, and product selection.
- Restocked merchandise and organized fitting room inventory on sales floor.
- Maintained clean, attractive displays throughout Cato Fashions store.
- Folded apparel and arranged racks according to Cato Fashions merchandising standards.
- Greeted shoppers and answered questions about products, promotions, and store policies.
- Processed shipment items and placed new arrivals onto sales floor.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cleaning Contractor
Hughes Cleaning
Nevada, MO
07.2022 - 07.2026
- Cleaned residential and commercial spaces for Hughes Cleaning clients
- Followed safety procedures and handled cleaning chemicals with care
- Restocked soap, paper towels, and restroom supplies for client sites
- Communicated with Hughes Cleaning supervisors about supply needs and site concerns
- Maintained cleaning equipment in good working condition.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
- Followed safety protocols while performing tasks such as ladder climbing or chemical handling.
- Monitored inventory levels of cleaning supplies and restocked shelves as needed.
- Kept business entrances clean, tidy and professional in appearance.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Monitored building security and safety by locking doors or avoiding hazards.
Cashier/Customer Service
Dollar Tree
Butler, MO
04.2021 - 07.2022
- Greeted shoppers and resolved checkout questions with friendly service.
- Balanced cash drawer and secured payments during shift changes.
- Replenished front-end supplies and maintained organized checkout stations.
- Kept register area clean and ready for continuous customer traffic.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Pharmacy Technician - Pharmacy
Penn Foster Career School
Scranton, PA 01.2026 - 10.2026
Penn Foster
Scranton, PASkills
- Cash handling
- Payment processing
- Register balancing
- Customer service
- Sales support
- Retail operations
- Attention to detail
- Verbal communication
- Time management
- Problem solving
- Multitasking and organization
- Exchanges processing
- Clear communication
- Retail merchandising
- Order verification
- Credit and cash transactions
- Loss prevention
- Patience and empathy
- Cash register systems
- Point of sale
- Inventory restocking
- Sales floor support
- Product knowledge
References
References available upon request.
Timeline
Sales Associate
Cato Fashions
07.2026 - Current
Pharmacy Technician - Pharmacy
Penn Foster Career School
01.2026 - 10.2026
Cleaning Contractor
Hughes Cleaning
07.2022 - 07.2026
Cashier/Customer Service
Dollar Tree
04.2021 - 07.2022
Penn Foster