Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
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Hannah Young

MOUNT AIRY,NC

Summary

Hardworking and reliable, excelling in customer service and employee training. Recognized for enhancing team efficiency through strategic process improvements and nurturing a collaborative environment. Adept at conflict resolution and maintaining attention to detail, highly punctual, proactive, and ensuring a positive experience for both customers and team members.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Inspire Brands
Mount Airy, NC
08.2022 - Current
  • Provided one-on-one coaching to team members on best practices and procedures.
  • Collaborated with management to develop strategies for continuous improvement.
  • Monitored team progress and offered constructive feedback during assessments.
  • Provided guidance to team members on best practices in customer service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Recommended strategies for improving overall efficiency of the team's workflow processes.
  • Maintained accurate cash drawer and performed regular cash counts.
  • Assisted customers with inquiries and provided product information.
  • Ensured cleanliness of checkout area and organized merchandise displays.
  • Handled customer complaints professionally and resolved issues promptly.

Babysitter

Parents Of The Children
Mount Airy, NC
03.2021 - 05.2023
  • Maintained a safe and clean environment for children's activities.
  • Developed positive relationships to foster trust and comfort with children.
  • Responsibly watched children while parents were out.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Monitored children's safety and well-being to prevent accidents and falls.

Education

High School Diploma -

Mount Airy High School
Mount Airy, NC
03-2024

Skills

  • Customer service
  • Employee training
  • Team building
  • Conflict resolution
  • Process improvement
  • Communication skills
  • Attention to detail
  • Patience and empathy
  • Dependability and reliability
  • Inventory management
  • Decision making

Affiliations

  • Avid reader, who highly enjoys a diverse amount of literature, but focuses on contemporary fiction, non-fiction, and inspiring storytelling.
  • Engaged in regular creative writing, including short stories, long term projects, and a few essays.
  • Practices visual arts, including sketching, painting, prop crafting, and digital illustration.

Languages

English
Native/ Bilingual

Certification

  • Certified in Adobe Indesign, Adobe Photoshop, and Adobe Illustrator in high school.

References

References available upon request.

Timeline

Cashier

Inspire Brands
08.2022 - Current

Babysitter

Parents Of The Children
03.2021 - 05.2023

High School Diploma -

Mount Airy High School