Hannah K Cossey
Vero Beach,Florida
Summary
Organized Office Assistant with providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Office Assistant
SOS Pest Control Inc
Vero Beach, United States
01.2017 - 06.2018
- Processed invoices and expenses using Quickbooks
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Kept business, customer records current and accurate to stay on top of changing
- Processed payments and documented account changes for financial accuracy and transparency
Sales Representative
Dillards
Vero Beach, United States
09.2015 - 12.2016
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Maintained up-to-date knowledge of all available products
- Maintained friendly and professional customer interactions at all times
- Developed and deepened customer relationships to drive revenue growth
Office Secretary
ABCO Garage Door Company
Vero Beach, United States
02.2011 - 11.2012
- Kept reception area clean and neat to give visitors positive first impression
- Managed multiple projects simultaneously using organizational and analytical skills
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
Education
High School Diploma -
Olympic Heights Community High School
Boca Raton, FL05.2007
Skills
- Scheduling
- Accounts payable and receivable
- Excellent communication skills
- Customer service-oriented
- Mail handling
- Invoice processing
- Billing and invoicing
- Sorting mail
- Documentation and control
- Answering incoming calls
- Bookkeeping
- Time management
- QuickBooks
- Strong interpersonal skills
Timeline
Office Assistant
SOS Pest Control Inc
01.2017 - 06.2018
Sales Representative
Dillards
09.2015 - 12.2016
Office Secretary
ABCO Garage Door Company
02.2011 - 11.2012
High School Diploma -
Olympic Heights Community High School