Hannah Nguyen

• Provided exceptional customer service by efficiently taking orders and addressing inquiries.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Served food and beverages promptly with focused attention to customer needs.
• Adapted quickly to changing priorities during peak hours, ensuring smooth operations.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Trained staff on point-of-sale systems to enhance transaction accuracy and speed.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Developed and maintained relationships with local organizations for collaboration on charitable initiatives.
• Promoted spiritual growth through mentoring new volunteers in their roles and responsibilities within the church activities.
• Volunteered at church-sponsored outreach events, providing polite, friendly representation.
• Sourced and distributed food and supplies to those in need.
• Assisted with fundraising efforts to support church programs and services, raising significant funds for various causes.

• Organized and maintained library collections for optimal accessibility
• Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
• Supported events by setting up materials and facilitating activities
• Conducted inventory checks to ensure accurate tracking of resources
• Maintained clean, safe library environments for optimized customer comfort.

Full time student

• Dean's List [Spring 2024]
• Dean's List [Spring 2024]
• [VSA] Member