Hannah Starr
Overland Park,KS
Summary
Overview
3
3
years of professional experience
1
1
Certification
Work History
Spa Manager
Radiance: Beautiful Skin
10.2023 - Current
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Implemented policies and procedures that optimized operational efficiency within the spa facility.
- Trained and mentored 5 staff members to achieve optimal performance levels and maintain high standards of service.
- Improved client retention rates by developing personalized follow-up communication strategies.
Certified Dermatology Technician/Medical Assistant
Bend Dermatology
03.2023 - 10.2023
- Administered medications, gave intramuscular injections and issued treatments according to physician orders.
- Assisted in skin biopsies and other diagnostic procedures with precision and accuracy, aiding in effective treatment plans.
- Managed over 35 patients per clinical day.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Medical Assistant/Patient Coordinator
Bend Plastic Surgery
11.2022 - 03.2023
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Facilitated office efficiency, coordinated charts, and managed patient documents. Advised patients on procedural outcomes, products, and physician communications.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Effectively managed 35 patient clinical days.
Assistant Interior Designer
Iron Roots Design
08.2021 - 04.2022
- Formed key client relationships by providing valuable structural and aesthetic design solutions. Utilized Design Files and Chief Architect design software. Operated on Dubsado CRM.
- Acted as a liaison between clients and contractors, providing clear communication of project updates and addressing any concerns that arose during construction.
- Supported lead designer in executing design concepts from inception through completion, ensuring seamless project progression.
Education
High School Diploma -
Summit High School
Bend, OR06.2016
Skills
- Medical terminology knowledge
- Procedure Assistance
- Cosmetic Procedure and Product Knowledge
- Detail Oriented
- Interpersonal Communication
- Analytical and Critical Thinking
- Dependable and Responsible
- Compassionate
Certification
- Certified Dermatology Technician, The Association of Certified Dermatology Techs
Internships
- Interior Design Internship - 2019, Lemongrass Designs, Bend, OR
Timeline
Spa Manager
Radiance: Beautiful Skin
10.2023 - Current
Certified Dermatology Technician/Medical Assistant
Bend Dermatology
03.2023 - 10.2023
Medical Assistant/Patient Coordinator
Bend Plastic Surgery
11.2022 - 03.2023
Assistant Interior Designer
Iron Roots Design
08.2021 - 04.2022
High School Diploma -
Summit High School
- Certified Dermatology Technician, The Association of Certified Dermatology Techs
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