Hany Ghaly
Dunedin,FL
Summary
Assisted customers with furniture selection based on space, style, and budget
Demonstrated product knowledge and explained features, materials, and warranties
Met individual sales targets and supported team goals
Processed sales transactions and coordinated deliveries
Maintained attractive showroom displays and provided excellent customer service
Overview
5
5
years of professional experience
Work History
Sales Associate
American Signature Furniture
Clearwater, FL
11.2025 - Current
- ssisted customers in selecting furniture based on needs, space, style, and budget
- Demonstrated strong product knowledge of sofas, beds, dining sets, wardrobes, and home décor
- Achieved individual sales targets and supported team sales goals
- Explained product features, materials, warranties, and delivery timelines
- Handled billing, POS transactions, and basic documentation
- Coordinated with warehouse and delivery teams to ensure timely order fulfillment
- Maintained showroom cleanliness, layout, and attractive product displays
- Followed up with customers to ensure satisfaction and encourage repeat business
- Provided excellent customer service and resolved basic inquiries or concerns
Sales Manager
South Street Jewelry
Philadelphia, PA
03.2021 - 04.2025
- Led and supervised daily showroom sales operations to achieve monthly and annual targets
- Trained, motivated, and evaluated sales staff to improve customer service and conversion rates
- Managed high-value clients, including bridal, diamond, and repeat customers
- Provided expert guidance on gold, diamond, and gemstone jewelry, certifications, and pricing
- Oversaw inventory control, stock audits, and coordination with suppliers
- Ensured attractive visual merchandising and luxury brand presentation
- Handled customer inquiries, complaints, and after-sales service to ensure satisfaction
- Prepared sales reports, analyzed performance, and implemented sales improvement strategies
- Ensured compliance with company policies, security standards, and ethical sales practice
Education
Bachelor of Science - Human Resources Development
BUE
06-2010
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Outgoing personality
- Flexible schedule
- Sales expertise
Timeline
Sales Associate
American Signature Furniture
11.2025 - Current
Sales Manager
South Street Jewelry
03.2021 - 04.2025
Bachelor of Science - Human Resources Development
BUE