Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Haoyu(Michael) Wu

Manhasset

Summary

Dynamic General Manager with a proven track record at Golden Forest Textile Trading Company, excelling in operations management and team leadership. Cultivated strong client relationships, enhancing customer loyalty and satisfaction.


Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.


Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Overview

19
19
years of professional experience

Work History

General Manager

Golden Forest Textile Trading Company
09.2008 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Music Teacher

Wuhan Municipal Arts School
08.2006 - 07.2008
  • Taught one-on-one lessons and group classes on daily basis.
  • Improved student musicianship by incorporating a variety of teaching methods and techniques.
  • Incorporated creative activities into lessons to engage students and spark interest in music.
  • Contributed to school-wide events such as musicals or talent shows by providing expertise in rehearsals and performances.
  • Supervised students during rehearsals to provide direction to students during practice sessions.
  • Attended concerts and performances to support students and arts community.

Education

Bachelor - Music Performance

Wuhan Conservatory of Music
China

Executive MBA -

Wuhan University, Tsinghua University
China
05-2011

Skills

  • Team leadership
  • Problem resolution
  • Operations management
  • Team player
  • Motivation
  • Bilingual
  • Customer relationship management

Accomplishments

  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Business Solidarity: Used adaptive strategies to maintain and strengthen existing clients, consolidate partnerships with all of our clients.
  • Market Expansion, new clientele and product development resulted in revenue increased.

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

General Manager

Golden Forest Textile Trading Company
09.2008 - Current

Music Teacher

Wuhan Municipal Arts School
08.2006 - 07.2008

Bachelor - Music Performance

Wuhan Conservatory of Music

Executive MBA -

Wuhan University, Tsinghua University