Haquazia Allen
Middletown,CT
Summary
Detail-oriented administrative professional with 10+ years of experience in business operations, human resources support, and customer service. Proven ability to manage scheduling, maintain accurate records, and support recruitment and office operations in fast-paced environments. Strong communicator with excellent organizational skills and a commitment to efficiency and confidentiality.
Overview
12
12
years of professional experience
Work History
Surgical Scheduler
Hospital Of Central Connecticut
New Britain, Connecticut
11.2024 - Current
- Coordinated and scheduled surgical procedures, optimizing physician block time allocation
- Communicate with patients regarding pre- and post-operative instructions
- Obtain and verify required documentation including consent forms, lab work, and clearances
- Managed surgical authorizations and insurance pre-certifications to facilitate timely procedures
- Maintained accurate patient records and updated documentation regularly
- Collaborated with clinical staff to streamline surgical workflow and enhance operational efficiency
Motor Vehicle Examiner
State of Connecticut Department of Motor Vehicles
Wethersfield, CT
08.2024 - 01.2025
- Verified vehicle, insurance, and ownership documentation to ensure compliance with regulations
- Processed license and registration transactions, including restorations
- Resolved discrepancies through coordination with municipal offices and direct communication with customers
- Prepared official correspondence to communicate application approvals or denials effectively
- Maintained detailed records and ensured data accuracy
Office Manager
Norton Staffing & Associates
Hartford, CT
06.2022 - 08.2024
- Managed daily office operations to streamline workflow
- Supervised staff, delegated tasks, and coordinated schedules to enhance team collaboration
- Maintained financial records for accounts payable and receivable to ensure accuracy
- Handled client communications and ensured high-level customer service
- Supported recruitment efforts including screening candidates and scheduling interviews
- Trained new employees on office procedures and systems
Administrative Assistant
TRIO Properties
Glastonbury, CT
03.2018 - 05.2022
- Provided front desk support and handled phone/email correspondence to facilitate smooth operations
- Organized filing systems and maintained confidential documents
- Managed tenant communications to enhance satisfaction and resolve issues promptly
- Collected rent payments and maintained accurate financial records to ensure financial integrity
- Assisted with bookkeeping and invoice processing
Human Resources Assistant
Community Residences Inc
Newington, CT
01.2014 - 02.2018
- Coordinated recruitment, onboarding, and employee file management to ensure smooth integration of new hires
- Conducted phone screenings and scheduled interviews to identify suitable candidates for open positions
- Processed employee paperwork including hires, terminations, and updates
- Maintained confidential HR records accurately, ensuring compliance with data protection regulations
- Supported HR team with compliance and administrative tasks
Education
Bachelor of Arts - Fashion Merchandising And Management
Berkeley College
New York05-2025
Business Administration - Management
Tunxis Community College
Farmington, CT05-2021
Skills
- Administrative Support
- Scheduling & Calendar Management
- Recruitment & Onboarding
- Records Management
- Customer Service
- Data Entry & Documentation
- Accounts Payable & Receivable
- Microsoft Office Suite
- Multi-line Phone Systems
- Communication (Written & Verbal)
- Attention to Detail
- Office Operations Management
Timeline
Surgical Scheduler
Hospital Of Central Connecticut
11.2024 - Current
Motor Vehicle Examiner
State of Connecticut Department of Motor Vehicles
08.2024 - 01.2025
Office Manager
Norton Staffing & Associates
06.2022 - 08.2024
Administrative Assistant
TRIO Properties
03.2018 - 05.2022
Human Resources Assistant
Community Residences Inc
01.2014 - 02.2018
Bachelor of Arts - Fashion Merchandising And Management
Berkeley College
Business Administration - Management
Tunxis Community College