Haripriya Kannan
Team Leader
West Des Moines
Summary
Seasoned professional with 13 years of experience in e-publishing industry as a Team lead, Job Analyst and Quality control functions in multiple organizations for Oxford University Press, Harvard University Press, Columbia University Press, Random House, Berkeley etc., Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
13
13
years of professional experience
Work History
Team Leader
Antares Publishing Services
Chennai, Tamilnadu
05.2008 - 04.2017
- Led team of 6 members while providing exceptional customer service.
- Initiated timely response to emails and written correspondence.
- Delegated tasks to team members according to project requirements and employee strengths.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment.
- Implemented new working processes to deliver multiple improvements.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted performance reviews to measure employee growth and skills.
- Recommended employees for promotions and notified individuals of career progression opportunities.
Senior Quality Controller & Job Analyst
TexTech Pvt Ltd
Chennai, Tamilnadu
11.2005 - 05.2008
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Inspected set sample of products for defects and compliance with design standards. Defect Tracking report is issued to QCs and composers on regular intervals.
- Improved quality processes for increased efficiency and effectiveness.
- Quality Certificate (CoQ) is provided for each project.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Reviewed incoming materials against specifications.
- Documented findings from th manuscript received and prepare the Instruction sheet for the composer, Keyboarding, Graphics and Technical Editor.
- Coordination with other departments like keyboarding and graphics to get the projects on time to production.
Technical Editor
NewGen Imaging Systems Pvt Ltd
Chennai, Tamilnadu
07.2004 - 11.2005
- Proof Reading - Articles in Journals.
- Worked with Composing, graphic artists, post-production team members and successful content as per the required spec and layout.
- Revises
Education
Post Graduate Diploma - Business Management
Indira Gandhi National Open University
Chennai06.2009
Bachelor of Arts - History
Ethiraj College
Chennai04.1997
Grade 12 - Science Education
Doveton Corrie Girls Higher Secondary School
Chennai04.1994
Skills
- Analytical Thinking
- Work Planning and Prioritization
- Teamwork and Collaboration
- Motivational Leadership
- Verbal and Written Communication
- Performance Evaluations
Permanent Resident of United States
Moved to US 2 years back with Husband transfer and now got the Green Card
Timeline
Team Leader
Antares Publishing Services
05.2008 - 04.2017
Senior Quality Controller & Job Analyst
TexTech Pvt Ltd
11.2005 - 05.2008
Technical Editor
NewGen Imaging Systems Pvt Ltd
07.2004 - 11.2005
Post Graduate Diploma - Business Management
Indira Gandhi National Open University
Bachelor of Arts - History
Ethiraj College
Grade 12 - Science Education
Doveton Corrie Girls Higher Secondary School
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