Harlan Wright
Portland,OR
Summary
Highly skilled restaurant waiter experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Baka Umai
Portland, OR
09.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took accurate food and drink orders, using a POS ordering software system.
- Garnished dishes and beverages to serve visually appealing menu items.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Commercial Fisherman
Big Blue LLC
Kodiak, AK
05.2022 - 09.2024
- Kept detailed records of fish catches, including species, weight and location data.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Commercial Car Washer
Kodiak Car Rentals
Kodiak, AK
02.2022 - 04.2022
- Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of vehicles.
- Kept showroom and stock vehicles in clean and presentable condition.
- Collaborated with others to discuss new opportunities.
- Communicated effectively with co-workers to ensure smooth operations during peak hours.
- Trained new employees to perform duties.
Customer Service Representative
Big Rays LLC
Kodiak, AK
03.2021 - 01.2022
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Promoted available products and services to customers during service, account management and order calls.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
High School Diploma -
Kodiak High School
Kodiak, AK05-2022
Skills
- Order Management
- Food Safety Understanding
- Serving Expertise
- Time Management
Timeline
Restaurant Waiter
Baka Umai
09.2023 - Current
Commercial Fisherman
Big Blue LLC
05.2022 - 09.2024
Commercial Car Washer
Kodiak Car Rentals
02.2022 - 04.2022
Customer Service Representative
Big Rays LLC
03.2021 - 01.2022
High School Diploma -
Kodiak High School
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