Harley Anderson
Eden Prairie,MN
Summary
4-year graduate with a B. S. in Kinesiology from the University of Minnesota. A top-performer due to excellent communication, likability, knowledge, & time management. Previous experience with CRMs, financial duties, training colleagues, and customer service. Currently the Business Manager at a luxury powersports dealership for over two years.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Manager
Tom Wood Powersports
05.2022 - Current
- Revamped, from scratch, the entire operational process in the finance and sales departments by resolving prior issues and establishing new solutions.
- Carrying out each sign-out process for every motor vehicle purchase, while following through on loan-funding processes, accurate documentation, and ensuring legal compliances.
- Managing new and used inventory via purchasing, building units, and shopping current markets.
- Assisting sales with negotiations and managing customer relations.
- Other tasks include: Control CIT, oversee monthly cashflow of funds, training colleagues, titling, and bank deposits.
Title Clerk
Barnett Companies
03.2022 - 05.2022
- Entered title and vehicle information into database..
- Communicated with customers to resolve common title issues.
- Completed the titling process in order to legally transfer the vehicle into the customer's name.
- Managed accounts receivable within departments of the dealerships.
Title Clerk
Circle Pines Metro License Services
09.2019 - 10.2021
- Entered title transfers and motor vehicle transactions, to be processed by the state, in a timely manner
- Constantly communicating with dealerships about their transactions.
- Performed data entry, accounting, record keeping, and other administrative tasks to track what work was completed, when it was completed, and how much the dealers owed.
- Advised and guided customers, dealers, and new colleagues with rules and regulations, in regards to complex title issues.
- Miscellaneous tasks such as bank deposits and delivering the work to dealerships.
Title Clerk
Saint Paul License Bureau
05.2019 - 09.2019
- Serviced clients by completing motor vehicle and driver's license transactions in a timely manner.
- Displayed friendly customer service with diverse clientele through friendly interactions and personalized service experiences.
- Processed cash, check and credit card payments..
- Worked, and trained, colleagues on processes, regulations, and task completion.
Education
Bachelor of Science - Kinesiology
University of Minnesota
Minneapolis, MN05.2019
Skills
- Financial Management
- Customer Service
- Decision-Making
- Time Management
- Team Building and Leadership
- Process Improvement
- Documentation And Record Keeping
- Strategic Initiatives
- Issue Resolution
- Business Administration
Certification
Notary Public
Timeline
Business Manager
Tom Wood Powersports
05.2022 - Current
Title Clerk
Barnett Companies
03.2022 - 05.2022
Title Clerk
Circle Pines Metro License Services
09.2019 - 10.2021
Title Clerk
Saint Paul License Bureau
05.2019 - 09.2019
Bachelor of Science - Kinesiology
University of Minnesota
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