Harley Beal
Brewer,ME
Summary
Dynamic 911 Emergency Dispatcher with proven expertise at Pafford EMS, excelling in high-pressure situations. Demonstrated critical thinking and effective team collaboration, ensuring timely resource allocation and enhanced response times. Skilled in data entry and maintaining situational awareness, contributing to successful multi-agency emergency responses.
Professional with strong background in emergency response and communication, adept at managing high-stress situations effectively. Skilled in operating dispatch systems, handling multiple tasks with precision, and maintaining clear, calm communication. Dependable team player focused on collaboration and adaptability, ensuring seamless operations and optimal outcomes in rapidly changing environments. Valued for problem-solving abilities, quick decision-making, and unwavering commitment to public safety.
Overview
4
4
years of professional experience
Work History
911 Emergency Dispatcher
Pafford EMS
09.2022 - 06.2025
- Operated communication systems to receive emergency calls and assess situations effectively.
- Provided timely information to first responders for prompt assistance and resource allocation.
- Maintained accurate logs of calls, actions taken, and outcomes for record-keeping and analysis.
- Assisted in coordinating multi-agency responses to ensure comprehensive support during emergencies.
- Developed familiarity with geographic areas to enhance dispatch effectiveness and response times.
- Utilized computer-aided dispatch systems for real-time tracking of units and incidents.
- Managed stressful situations with composure, ensuring clear communication under pressure.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Operated multi-line phone system to receive emergency calls and assess urgency.
Sales Associate
Walmart
09.2021 - 09.2022
- Engaged customers through product knowledge and exceptional service, enhancing overall shopping experience.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Processed sales transactions efficiently, maintaining accuracy in cash handling and customer receipts.
- Collaborated with team members to achieve sales targets, fostering a positive team environment and morale.
Education
High School Diploma -
Lampasas High School
Lampasas, TX05.2021
Skills
- Patience and tolerance
- Memory retention
- Prioritization
- Situational awareness
- Information gathering
- Geographical expertise
- Critical thinking
- Works Well Under Pressure
- Effective team collaboration
- Active listening
- Data entry proficiency
- Decision-making
Timeline
911 Emergency Dispatcher
Pafford EMS
09.2022 - 06.2025
Sales Associate
Walmart
09.2021 - 09.2022
High School Diploma -
Lampasas High School
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