Hi, I’m
Harley Kaopuiki
Waimanalo,USA
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
4
years of professional experience
1
Certification
Work History
Heart and Vein Hawaii
Front Desk Receptionist
04.2025 - 08.2025
Job overview
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of 30-50 incoming calls a day, addressing inquiries, and providing exceptional customer service to patients.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
Kualoa Ranch
Cashier
01.2024 - 04.2025
Job overview
- Tend and ring up over 2,000 guests daily with certain language barriers and living differences while still maintaining exceptional service.
- Processed guest transactions efficiently, ensuring a seamless checkout experience.
- Maintained accurate cash drawer balances and reconciled discrepancies daily.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
Town and Country Surf Design
Cashier and Head Cashier
06.2021 - 01.2024
Job overview
- Assist customers with surfing knowledge as well as building custom skateboards and providing personable service.
- Serviced over 200 customers daily with exceptional customer service
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Education
Kahuku High & IntermediateKahuku, HI
High School Diploma
05.2023
University Overview
- Completed the necessary requirements to receive a high school diploma.
- Completed one credit of college Speech with high school diploma.
- [3.5] GPA
- Cum laude graduate
- Extracurricular Activities: [ Varsity Volleyball]
- Extracurricular Activities: [Junior Varsity basketball]
- Extracurricular Activities: [Junior Varsity Softball]
- Elected Captain of [Varsity Volleyball team, Junior varsity basketball team, Junior Varsity Softball team]
Chaminade University of HonoluluHonolulu, HI
Bachelor of Science from Nursing
05-2029
Skills
- Cash handling
- Water Safety knowledge
- Compound Bow and arrow hunting and safety license
- Adaptability skills in situation
- Consistency of occupation
- Data entry
- Hospitality services
- Scheduling
- Scheduling appointments
- Sensitive information handling
- Telephone etiquette
Certification
- [Hunting & gathering] License - [2018 - Current]
- Certified [Classic & volume lash extension], - [2022 - 2023]
LANGUAGES
English
Timeline
Front Desk Receptionist
Heart and Vein Hawaii
04.2025 - 08.2025
Cashier
Kualoa Ranch
01.2024 - 04.2025
Cashier and Head Cashier
Town and Country Surf Design
06.2021 - 01.2024
Kahuku High & Intermediate
High School Diploma
Chaminade University of Honolulu
Bachelor of Science from Nursing
AWARDS
Cum laude, Hawaii hunting license, Lash extension certification