Harley Riddle
Amelia,OH
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
Work History
Bartender
Jimmy B's Sports Bar And Grill
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Certified Peer Support Specialist
Cliffview Recovery Center
03.2021 - 06.2022
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Adapted counseling techniques to best suit individual needs of each client.
- Facilitated group counseling sessions to support and encourage client growth.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Bartender
Wings And Rings
08.2019 - 06.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
OB's Bar And Grill
02.2017 - 08.2019
- Served high customer volumes during special events, nights, and weekends.
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Upheld strict regulations for safe alcohol service and food safety.
Education
Associate of Arts - Psychology
Somerset Community College
Somerset, KY05.2020
Skills
- Customer Service
- Strong Communication Skills
- Advanced Bartending Techniques
- Conflict Resolution
- Expert Mixology
- Event Planning and Coordination
- Multitasking Capabilities
Timeline
Bartender
Jimmy B's Sports Bar And Grill
06.2022 - Current
Certified Peer Support Specialist
Cliffview Recovery Center
03.2021 - 06.2022
Bartender
Wings And Rings
08.2019 - 06.2022
Bartender
OB's Bar And Grill
02.2017 - 08.2019
Associate of Arts - Psychology
Somerset Community College
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